AutoZone in Titusville, Florida

I went to the AutoZone on U.S. 1 in Titusville today and a man named David was very helpful to me. He took the time to look at my car and gave me very good suggestions for fixing my problem. I am very grateful to him.

On edit... I finally had a chance to stop by there and explain the issue that I posted below. The manager refunded the total for the incorrect oil and gave me enough oil and a filter for an oil change. Because of the way he handled this situation, I changed my review from 1 to 3 stars. I stand by my assertion that it should have never happened and was a fairly big inconvenience. See original post below... On March 7th my wife stopped at this store because it was convenient to purchase 3 qts of regular 30 weight motor oil, she even took in an old bottle with her. She didn't see what she needed on display but someone offered to help her. She showed him the bottle and he got her 3 bottles of 30W mineral oil and told her that it was the same as what she had, just a different brand. She put 1 qt into our vehicle because it was low and brought the rest home and put them in my workbench. Yesterday I happened to notice the odd bottles and asked her about them, when she explained, I changed the oil in that car and now am hoping that there was no permanent damage. It is understandable for an employee not to know something, but it it is inexcusable for them not to realize when they don't know something that they should find another employee that does. Giving a customer bad advice or the wrong product to use could at the very least be expensive, and in some cases dangerous. Not matter how convenient it is, we will never shop at an auto zone again.